Terms of Service
These terms are an agreement between you and Toolvai ("Toolvai", "we", "us"). They apply to toolvai.com and to every Toolvai product, including CGPT Flow, CF Flow, Gemini Flow and the Toolvai desktop workspace (together, the "Services"). By using a Service you agree to them. If you don't agree, don't use the Services.
1. These terms and product terms
Some products have their own terms covering things specific to them, such as billing, credits and refunds. If a product's terms conflict with these terms about that product, the product's terms apply to that conflict. Every other part of these terms still applies. Products that haven't launched yet may be described on our website but can't be used or bought until they are released.
2. Who can use Toolvai
You must be at least 18, or the age of majority where you live, and able to enter a binding contract. If you use a Service for a business, you confirm you can bind that business to these terms.
3. Your account
- Give accurate information and keep your sign-in details to yourself. You are responsible for what happens under your account.
- Tell us promptly at the address below if you think your account has been accessed without your permission.
- One person or business per account. Don't share, sell or transfer an account or its credits unless the product's terms allow it.
4. Acceptable use
You agree not to use the Services to:
- break the law, or help anyone else do so;
- infringe someone else's copyright, trademark, privacy or other rights, or upload or generate content you have no right to use;
- harass, threaten, defraud or deceive anyone, or create malware, spam or content meant to mislead people;
- bypass, disable or manipulate credit accounting, device limits, usage limits or any other control in a Service;
- reverse engineer, decompile, copy or tamper with a Service, except where the law expressly allows it;
- overload, probe or attack our systems or a third-party service, or evade that service's rate limits or bot detection;
- resell or give others access to a Service without our written permission.
5. Prohibited Content
Toolvai prohibits the use of its products and services to create, automate, process, or distribute pornography, sexually explicit content, sexualized adult content, NSFW content, or any sexual content involving minors. Users may not use Toolvai to bypass, circumvent, or defeat the safety policies or content restrictions of ChatGPT or any other third-party AI service.
We may investigate suspected breaches of this section, including by reviewing the account and usage records we hold. If we find or reasonably suspect a breach we may, without notice and without a refund, suspend or end your access, remove credits, and refuse future use. Where the law requires it, or where it is needed to protect a child or anyone else from harm, we will report content or conduct to the relevant authorities and give them the information they lawfully request. Sexual content involving minors is reported in every case.
6. Third-party services
Our tools work alongside services run by other companies, such as ChatGPT (OpenAI), Google Gemini, Creative Fabrica, Etsy and Adobe Illustrator. We don't own, control or speak for them, and we're not affiliated with, sponsored by or endorsed by them. Their names and logos belong to their owners and appear only to describe what our tools work with.
- You need your own account with each third-party service, and you must follow its terms, usage policies and rate limits. Using a Toolvai tool does not excuse a breach of them.
- Those services can change their sites, software, rules or prices at any time, and can suspend or restrict your account. That can stop a Toolvai tool working or change how it works. We aren't responsible for those changes or for any action a third-party service takes against your account.
- Payments are handled by our payment processor, which has its own terms and privacy policy.
7. Your content and your responsibility
You keep ownership of the prompts, images, files and other content you use with the Services. You are solely responsible for that content and for what you create, upload, publish or sell with it, including making sure you have the rights to it and that it follows these terms and the rules of any third-party service involved. Many of our tools run on your own device or in your own accounts, so we generally don't see or review that content, and we don't have to.
You agree to defend and compensate Toolvai for any claim, loss or cost (including reasonable legal fees) that comes from your content, your breach of these terms or of a third-party service's rules, or your misuse of a Service.
8. Reviews and feedback you send us
If you submit a review, you confirm it is your honest experience and that you wrote it. You give us a free, worldwide licence to publish it on toolvai.com and in our marketing, and to edit it for length or to remove anything unlawful or abusive. We approve reviews before they are shown and don't pay for or write reviews ourselves. If you send us ideas or feedback, we may use them without owing you anything.
9. Payments
Prices, credits, renewals, cancellation and refunds for each paid product are set out in that product's terms and at checkout. You are responsible for any taxes that apply to your purchase. If a payment fails or is reversed, we may suspend the related access until it is resolved.
10. Our intellectual property
Toolvai, its products, software, logos and website belong to us or our licensors. While you follow these terms, we give you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use each Service for its intended purpose. We keep all other rights.
11. Changes to the Services
We update our Services and may add, change, limit or stop features, or a whole Service, at any time. Features and products described as "coming soon" are plans, not promises, and their details may change before release.
12. Suspension and ending your use
You can stop using a Service at any time. We may suspend or end your access if you breach these terms, if we have to by law, if your use puts the Services or other people at risk, or if we stop offering the Service. Sections that by their nature should continue after that (including 5, 7, 13, 14 and 15) will continue.
13. Disclaimer
The Services are provided "as is" and "as available". To the fullest extent the law allows, we give no warranties of any kind, express or implied, including that a Service will be uninterrupted, error-free or fit for a particular purpose, or that it will keep working with third-party services that can change without notice. Nothing in the Services is legal, financial or professional advice.
14. Limit on our liability
To the fullest extent the law allows, Toolvai is not liable for indirect or consequential loss, or for loss of profit, revenue, data, goodwill or business opportunity, or for any action taken by a third-party service against you. Our total liability for any claim about a Service is limited to the amount you paid us for that Service in the 3 months before the claim, or US$50 if you paid nothing. Nothing in these terms limits liability that can't be limited by law, such as for fraud or for death or personal injury caused by negligence.
15. Events outside our control
We aren't liable for delay or failure caused by events beyond our reasonable control, including outages or changes at third-party services or our infrastructure providers, internet failures, and similar events.
16. Changes to these terms
We may update these terms. We will change the "Last updated" date above and, for significant changes, tell you on the website or inside the product. Using a Service after a change means you accept the updated terms. If you don't accept them, stop using the Service.
17. General
If any part of these terms can't be enforced, the rest stays in force and that part is read as narrowly as needed. Not enforcing a term isn't giving it up. These terms, with any product terms, are the whole agreement between you and Toolvai about the Services. We may transfer these terms to another company, for example if Toolvai is acquired; you may not transfer your account or rights without our consent. Before starting any formal dispute, please contact us so we can try to settle it informally.
18. Product terms
Terms for our other products will be published here when they launch. See also our Privacy Policy.
19. Contact
Questions about these terms: toolvaisupport@gmail.com